Additional Resources
Credit: Pixabay @ Pexels
Further Reading#
Operational Guides#
- Incident Response Process (PagerDuty)
- Blameless Postmortem Guide (PagerDuty)
- Full-Service Ownership Guide (PagerDuty)
- Retrospectives Guide (PagerDuty)
Technical Reading#
- Digital Operations Maturity Model (PagerDuty)
- Operations Health Management (PagerDuty)
- Service Level Objectives (Google SRE Book)
- Leaning on Digital Transformation Investments to Meet the Challenges of the COVID-19 Pandemic